Frequently asked questions
Find below other important information for travel to Tanzania. Click on a box to toggle open the content.
Major carriers that fly into Kilimanjaro are KLM, Ethiopian Airlines, Qatar Airways, and Turkish Airlines. KLM offers the most convenient connections when flying from North America and most of Europe.
Flying through Nairobi offers more international flight options, but requires an additional 1-hour flight from Nairobi to Kilimanjaro on Kenya Airways or Tanzania’s Precision Air.
Domestic flights within East Africa (Precision Air, Kenya Airways, RwandAir, etc.) allow a maximum of 20 kilos (44 pounds) per person. This may be waived when connecting from an international flight.
Charter flights to and from safari parks and Zanzibar (Coastal Aviation, Regional Air, ZanAir, SafariAirlink, etc.) limit luggage to 15 kilos (33 pounds) per person – soft-sided bags only. Please pack accordingly.
If you need to store some items while on safari or traveling in Tanzania, SENE is happy to keep them safe for you and return them to you at the Kilimanjaro International Airport prior to your departure (extra fees may apply).
Visas can be obtained one of three ways:
1) Online using Tanzania’s e-visa application form. Allow at least two weeks for processing. If applying online please see our SENE e-visa page with answers to many of the questions on the application form.
2) In person or by mail from any Tanzanian embassy (check the Tanzania embassy website page for your country; Tanzania Embassy in USA visa page). Allow at least four weeks for processing.
3) Upon arrival in Tanzania at all international airports and border crossings. Allow at least 20 – 45 extra minutes for processing through the airport. No photo required with this method; USD cash only accepted.
We at SENE recommend you leave plastic bags at home and use reusable cotton or other material bags to hold items in your luggage. If you use plastic bags to keep items dry or dust-free, replace them with durable waterproof camping bags (dry sacks).
For 5 years now, while at the Mbahe Farm Cottages, our guests have been using stainless-steel water bottles filled with our purified water for all their drinking water needs. And our Kilimanjaro climbers are all required to bring their own reusable bottles to carry their filtered water for drinking.
For Safari, we invite you to bring your own reusable water bottle!
You will be able to fill up your reusable water bottle with purified water for drinking at every lodge and camp during your safari. Tanzania is moving away from its addiction to single-use plastic and the safari industry is leading the way as all lodges and camps, in lieu of doling out bottled water, are providing clean safe drinking water for all guests.
ATMs are available in all large towns for withdrawing Tanzanian shillings from your home account; they generally offer the best exchange rate. Currency exchange can be done at international airports, major hotels, local banks and bureau de change, found in all major cities. Travelers checks are no longer accepted in Tanzania.
Credit cards are rarely accepted and may be used at only the large tourist hotels and bureau de change. They incur a high fee.
Notify your bank and credit card company of your holiday vacation plans.
Wi-Fi is available in most hotels and lodges and some permanent tented camps.
SENE’s Mbahe Farm cottages have limited internet access through a Wifi hotspot in the dining area (service not always available).
There are also more than 120 tribal languages still spoken in Tanzania, primarily in villages. These are what most children learn at home as their first language. You may hear the Chagga language spoken around Mbahe Village on Kilimanjaro.
Taking photos of public spaces is fine, but it is forbidden to photograph military installations and highly unwise to photograph any government property (police stations, etc.) or industrial/technical facilities (cell phone towers, for example). You may be subject to questioning and forced to delete your images.
Water served in pitchers at all tourist lodges and camps, and at our Mbahe Village cottages, has been purified and is safe to drink. All beverages served in bottles (soda, beer, etc.) are safe to drink.
Remember always to wash your hands or use hand sanitizer before eating.