- Testimonials 2018
- Testimonials 2017
- Testimonials 2016
- Testimonials 2015
- Testimonials 2014
- 2013 and earlier
If you wish to contact past SENE clients directly, please contact us to obtain a list of references.
Everything was well sorted and arranged and I was always taken care of, in all respects; safety, food, challenge and experience.
Of course, the highlight was the trek itself and making it to the summit.
I also had the pleasure of meeting Simon at the Farm before my trip and enjoyed his story; a remarkable man who made some remarkable achievements, including setting up SENE 🙂
The interaction with Nathalie who did a great job ‘selling’ the trek and the company. I always enjoyed her swift replies and very pro-active attitude and help in the preparation. There are many companies around for (sometimes a lot) cheaper prices, but I guess the devil is in the details and everything was well sorted with SENE.
Truly, one of the reasons was our incredible and very knowledgeable guide, Gerald. He is a gem! A true gentleman who made is feel so comfortable every step of the way.
Tanzania is a special place and I am so lucky to have seen this part of the world that is so different than the world we live in. What an eye opener for all of us. The animals were the topping on the cake.
Thanks again, Tim, for helping me make my dream trip come true.
I hope to bring another group to you next year and Erin definitely wants to return in 2021.
Both lodges were fine, especially their locations and views.
Thanks again for arranging so many of the large and small details. I hope you hold onto Gerald and Pascale, who are the keys to a successful safari.
In my opinion, SENE provides with the most authentic Tanzanian experience that a person could ask for. A very high level of professionalism and Courtesy that emulates the Tanzanian people.
We do have some feedback and suggestions for SENE to consider for future clients as well. Here are our thoughts by segment of the trip.
We really enjoyed the stay in Mbahe and our hosts (Abraham, etc.) were excellent. It was a great way to relax and acclimatize before the climb.
Our guides (Jackson and Octavian) were great and we couldn’t have made it to the summit without them, as well as the porters and support staff. Their experience on the mountain and understanding of our energy level each day made the difference, and we’re very grateful for them.
We do think the equipment could use a bit of an upgrade. The tents seems to be older and more run-down, especially our tent, which had a zipper issue the first two nights. Fortunately, the crew was able to find a solution for the remainder of the climb, but we definitely had a couple of colder nights because the tent didn’t fully close. The mess tent was also poorly insulated and we wound up very cold during most of the meal times (though we recognize meal times were also typically at the colder parts of the day).
By the time we came off the mountain, we were looking forward to a hot shower and doing some laundry before starting the safari. We left Kilimanjaro Park around early lunch time, but because we didn’t arrive to Arusha until 6 pm, we didn’t have a chance to clean much of our clothes. For guests who continue on in Tanzania for several days, we think it would be good to ensure you get to the hotel as early as possible to prepare for the next part of the adventure.
Given the distances between parks and speed limits, combining three parks in two days meant we spent a bit less time in the parks and more on the road. In retrospect, I think just focusing on two parks might be best, allowing the guests to check in to the hotel a bit earlier in the evening and enjoy the facilities (or clean up) and start fresh in the morning. For example, after leaving Ngorogoro, we spent around four hours in the car driving to Tarangire, eating up a large part of the day. The following day, we had to drive from the park lodge to Arusha airport, and because we were running late, just barely made it to the airport on time. The flat tire occurred when we were about 10 minutes from the airport, but fortunately Pascal and Jay were able to change the tire in record time.
The Ngorogoro Farm House Lodge was really lovely and we wish we had more time to spend there. We would definitely recommend it for other guests in the future.
The night in Tarangire was an interesting one. It’s a beautiful location and a very unique experience, though we wound up not having power in our tent the entirety of our stay, though every other tent had power. I think if it were at the beginning of our trip, or if we hadn’t also done Kili, it would have been fine. But after many days on the mountain and then a couple days of safari, we would have been happier with air conditioning and electricity. Still, it’s a really unique place to stay, so other people might have a great time there.
We actually thought we would enjoy the Zanzibar Coffee House more, but were a bit underwhelmed when we got there. We were greeted by an unfriendly individual, who did not seem to know whether our room was ready. In the room we found the bathroom/shower set up a bit funky, and our bed’s mosquito netting had some holes and rips in it. Given that it was the last night of the trip and we didn’t want to risk malaria, we wound up checking out after sunset and going to a different hotel. So we wound up paying for two hotels that night. The coffee house had unique charm, however after 3 weeks of adventure we needed a more comfortable facility in which to rest and obtain respite from the high heat.
We would also suggest including additional guidance for transfers at the Zanzibar airport. When we arrived from Arusha to Zanzibar en route to Pemba, there were no signs anywhere for transfers, and no one working at the airport seemed to know where we should go. We eventually figured out that we had to collect our bags, then leave the airport, find the ZanAir office at the edge of the parking lot, and then go to the domestic terminal. This was all at the hottest part of the day when we only had about 30 minutes or so between flights. We were very confused and it was a quite stressful. I would just include more information in the welcome packet in the future, if that is standard procedure at the airport (which we know in general can be confusing).
We hope this feedback is helpful, and we’ll still complete the online form, but wanted to make sure we communicated this with you. We really had a fantastic trip and other than a few notes, are very happy with the experience. Thanks again for all of your help booking this trip and seeing us through to the end.
Mbahe farm is beautiful, and I specifically wanted to stay there because I wanted to see Simon’s property and have the full Sene experience. However, the location is remote. I know it is helpful from an acclimatization perspective, but for climbers taking the Lemosho route (and also for my parents who were going back & forth to the airport) it is not a convenient location. Given long driving times in Tanzania, I think it would be helpful if there is more up front information about the farm’s distance to avoid any surprises with customers.
We must say that the safari was absolutely fabulous, and can’t say enough glowing things about Joseph! A perfect guide and proud host of the game parks. Because of his keen eye and sensibilities, we saw all the big five and the other four, and everything in between! He is a master driver, performing spectacular stunts behind the wheel, over some pretty muddy, gooey territory. He was delightful, knowledgeable, insightful, and very funny. He became a good friend!
Thanks for all your work on this trip. It was truly a fantastic experience!! Happy new year!
These are the folks who make a SENE adventure EXTRAORDINARY!!! Their care, their expertise, their good humor, their total commitment, their graciousness, their timing and their openness was really beyond our expectations. We thought maybe we were having the VIP treatment because we are friends of Doug and Janet but as I just discovered in reading reviews from other clients I see that everyone has a similar SENE experience. You are THE BEST. You really have an amazing crew … to me that is what elevates it beyond a great trip to an extraordinary trip. We also loved the mix of activities.
Tim, when you said we would have a full day at Mbahe Farm I thought – why do we need an extra day to recover from our flight? Well … we learned MBahe Farm is a destination … what an amazing inspiring operation. Simon, thanks so much for taking time to show us what was started by your ancestors and continues to thrive. Your vision and energy should be shared with more people! I can see the potential for an internship for young farmers interested in permaculture. That intro helped us to appreciate more fully all the gardens/farms we walked through on our three days of hiking. And the biking was fabulous … a perfect route through the coffee plantation (thanks, Tara!).
With so many wonderful memories we look forward to getting our photos organized so we can share them with others. We’ll do our best to encourage others to join you on a SENE adventure!
Thank you both for all you did to make the trip go so smoothly and be so perfect.
We will be sure to write a review on Trip Advisor.
Thanks for all your help too! The lunch today with the whole group was awesome!!!
We did debate the use of plastic drinking bottles. As we are all becoming aware of the harm that these do to the environment, we thought that it would be worth investigating the use of re-usable bottles. Possibly on arrival each guest could be given their own bottle which is re filled each night, with some large back up container in each vehicle. Camel-Back make a large insulated bottle which could be personalised at the start of each trip. (We probably used about 100 bottles on this trip). Its just a thought, not a criticism but we thought that the type of person using your company would appreciate a better solution.
We really enjoyed the stay at Simon’s farm, but did not realise how far a trip it is from the airport, possibly this is something you could make your customers aware of, just so that one is prepared. Our guide at this stage was Emanuel, he was not as communicative nor as helpful as the rest of the SENE team we encountered. The trip from the airport passed many interesting sights and insights into Tanzanian life, it would have made the three hours shorter if we had someone who could have imparted some information as we travelled.
These are not complaints, just observations that you may wish to be aware of.
We had a thoroughly delightful time and would not hesitate to use your company again and also will strongly recommend you to anyone expressing an interest in Tanzania. Best wishes and thank you again for a job well done.