Jody C. (Jul)
We had a great last dinner tonight. Kim was surprised by her birthday cake and song.
Everyone is wowed as always. Joseph and Gerald make the best team ever.
Karina K. (Jul)
Thank you for all of your efforts for our trip! Alexis and I had an absolutely amazing time. We loved our entire climbing crew and made some amazing memories. Augustine, Immanuel, Venice, James, Paulo, Martin, Reimi, Godlisten, Ana, Podensiana, Immanuel, etc. etc. etc. were all fantastic–especially our head and assistant guide! Thankfully Alexis’ Kenyan Swahili has gotten pretty strong, so it was a great crash course for me during the week as Augustine, Immanuel, and the rest of the team showed a strong commitment to teach me as much Swahili as possible. You’ve probably heard many times from climbers about their great experiences with Augustine, and we certainly had a great time! He was an absolutely fantastic and attentive guide. Immanuel was a perfect assistant guide–so attentive, fun, and a great disposition to be around. Everything was perfect. A few instances where the SENE staff went above and beyond:
-A former SENE client (I believe?) Jody Colman, greeted Augustine and Wilson on the night before our climb and invited Alexis and me out to dinner, which was so thoughtful and spoke to SENE’s quality.
-Our fantastic safari driver, Pascal, was able to arrange getting back my gaiters after I accidentally left them under equipment in the SENE car after the climb. He arranged with another car headed to Lake Manyara to bring them–I’m amazed he was able to track them down and return them when we were hours away from Moshi!
-You have been so helpful will all the questions and concerns we had–thank you so much for your quick responsiveness to everything!
Not sure if I’ve mentioned this, but I told Augustine that I picked SENE by researching every company that was a member of the porters association, evaluating their reviews and quotes, and compiling all the information and ranking them (a bit overkill, I know! I have a Google doc to prove it.) I settled on SENE because it was Tanzanian-based with local US contacts, had a strong commitment to porters rights and well-being, and was committed to positive environmental impact. Needless to say, I’m recommending SENE to all my friends who now want to climb. It was reassuring to notice that our porters were properly outfitted and seemed happy and that they were enjoying their time together.
The only suggestion I would have following the climb would be perhaps providing an opportunity, maybe a group dinner or something one night on the mountain, for climbers to get to know the entire crew a bit more. Alexis and I were keen to learn and remember everyone’s names, and thankfully her Swahili flashcards were an easy medium to spend some time connecting with everyone during downtime. Not sure that all clients would be interested, but perhaps having the head guide offer it as an option would be nice. Spending time with our crew during the climb was one of the highlights of the trip, and we even got to see two of our porters down in Moshi after the climb and are happily staying in touch with everyone we can.
Jeff S. (Mar)
I’m sure I could speak for everyone when I say that our Kili was absolutely incredible. It was by far my favorite mountain experience. I’d especially like to highlight all the SENE guides who were always professional, friendly and considerate. I will recommend your company to anyone who is interested in either Kili or the local safaris. Thanks so much for an exceptional trip!
Lynette V. (Feb)
Never felt safer or better taken care of on these trips and this is my second trip with SENE.
Maria G. (Jan)
By all accounts it was an amazing experience. What a joy to meet Simon! He is a ball of energy.
Frank G. (Jun)
I’ll write in more detail when I have a keyboard handy, but short version is: Wow, exceeded our lofty expectations, loved everything, couldn’t be happier, and thank you!
Kyle K. (Jun)
There are a lot of tour companies in Tanzania and Africa. I was overwhelmed with the options, particularly since I was not limited to any particular country for my 1st safari experience; my final destination was Rwanda to visit family, and I knew I would need to safari somewhere else to see wildlife in numbers. Tanzania has a great reputation for wildlife and was a strong option, as was Zambia, S. Africa, and Kenya. A colleague recommend SENE from a prior experience. After communicating initially with Tim and receiving his candid feedback and recommendations, and learning of his experience traveling with his own young kids in Tanzania, I knew we could organize an exciting and comfortable adventure. I also found the cost to be within the range of locations I was considering, particularly in S. Africa.
Scott F. (Apr)
Bradley and I just returned to Nairobi after a fabulous and extraordinary week in Ngorogoro and Serengeti. We can’t thank you enough for the excellent safari itinerary you provided, our expectations were far exceeded. Joseph was an outstanding and wonderful guide, we truly enjoyed spending the week with him, we’ll miss him. His excellent knowledge and passion for all aspects of the adventure, from the animals to the landscape to the history and so much more, really made the experience one we’ll never forget. Having someone like Joseph provide us our very first introduction to Tanzania really made all the difference, we can’t thank him enough.
Curt H. (Jan)
I want to thank you and the SENE TZ staff for an outstanding experience. Felix and all the staff went above and beyond to make our climb enjoyable and very successful.
Jane B. (Jan)
Hi Tim– it was an awesome experience with SENE. I’ll respond more when I return. I’m in South Africa now visiting some friends….but I believe all of us would agree that SENE was over the top.
Glenda M. (Jan)
My sons had a great climb! They got altitude sickness (mostly the youngest, Jack) at about 17,000 feet on the morning as they were heading to the top and so they turned back. BUT they were fine with that decision and loved the whole adventure. They really liked Felix, all the crew on the climb and everyone down at the farm. So I just wanted to thank you for all your help!
Libby & Les C. (Feb)
First of all, it was a wonderful week full of experiences we could only imagine. The stay at the Mbahe Farmhouse was fantastic and Wilson provided us with a very insightful discussion and tour not only about the village, but American politics as well!
The tented sites were warm, welcoming and comfortable. The Ngorongoro site prepared a wonderful surprise dinner for us and we quickly felt welcome.
Pascal, our guide/driver, was excellent. He was very conscientious about trying to find opportunities to view the wildlife. It was a pleasure to travel with him throughout the week.
We have several constructive comments.
We were the only guests at Mbahe. Because of our great time at the Farmhouse, we thought we were about to leave a generous tip for the staff. Wilson (politely) explained that it was insufficient for the whole staff. I was left with the opinion that had we not been the only guests for those two nights, your tipping recommendations would have been sufficient. However, as the only guests, we should be expected to cover the entire staff ourselves. Because of the great service, we did so, but we felt that it was unfair for us to tip the 8 to 9 people we interacted with (e.g, 4 baggage carriers, maid, Chef, waiter, Wilson, etc).
We were prepared for dirt roads, but the access to the Farmhouse was paved with boulders! A “heads up” to future guests of our age and experience might be welcome!
Our tent at the camp in the Serengeti National Park had some water problems. While not severe, not being able to flush the toilet for one or two nights was a little much!
Regarding the itinerary you prepared, our guide suggested that because of the limitations of the permits required to enter and stay in the different Parks, the schedule should be coordinated to insure minimum disruption. For example we stayed three consecutive days in the Serengeti park, rather than go to Ngorongoro then back to Serengeti. However to get to the south area of the Serengeti required us to travel through Ngorongoro. Our guide stopped at the ranger station to see if he could get permission to simply transit through the Ngorongoro area but was told it was at his risk, because a permit was required!
Again, we were very happy and satisfied with the whole week, and didn’t let these minor annoyances spoil our adventure.